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1. Q: Ultimate
Encoder does not detect my CD-ROM drive, what should I do ? |
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A: Probably you don't have the WINASPI driver
installed or the version you have is an older version which does not support your
CD-ROM drive, you can download the latest WINASPI driver from Adaptec
http://www.adaptec.com/worldwide/support/driverdetail.html?filekey=aspi32.exe
or free ASPI from http://www.geocities.com/aspi_driver/
and install it. It works in Windows 98, ME, Win2000 and WinXP. After installation
restart Windows and try to run Ultimate Encoder, now it should recognize your CD-ROM
drive. (note: Ultimate Encoder 2004 can work
without the winaspi driver in Windows 2000 and XP)
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2. Q: I have installed
the latest WINASPI driver, why Ultimate Encoder still not recognize my CD-ROM drive? |
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A: If you have a SCSI CD-ROM drive, try
to use Ultimate Encoder on a IDE CD-ROM, some SCSI CD-ROM drives are not supported
by Ultimate Encoder, due to command differences between each manufacturer.
If you have an IDE/ATAPI CD-ROM drive which is not recognized by Ultimate Encoder,
the only choice is to use a different CD-ROM drive or use an alternative freeware
cd grabber to read audio data from CD then encode the WAV files with Ultimate Encoder.
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3. Q: Why UE 2002
shows an error about ODBC32.dll then exits? |
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A: This problem was corrected in Ultimate
Encoder 2004 v4.10a.
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4. Q: Why Ultimate
Encoder can't encode my WAV file ? |
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A: Make sure that the WAV file you are trying
to encode is a Windows PCM WAVE, 16-bit, Stereo, 44KHz file. If you want to
encode a mono WAV file then you need to select the mono option in Ultimate Encoder
options dialog.
NOTE: Try to not use too long path names, in some situations
Ultimate Encoder can't open files with too long path names.
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5. Q: Why the MP3
files produced by Ultimate Encoder sounds better than the MP3 files produced by
other encoders ? |
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A: Because we optimized the encoding engine
without skiping any sound filters. Other encoders skips many sound filters
in order to get higher encoding speeds, but they produce noisy MP3 files which have
too much high frequencies. We are for quality, not for encoding speed.
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6. Q: Which encoding
bitrate is best to use ? |
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A: For a good music/sound quality we recommend
using 160kbps or more. If you want to encode voice it's best to use 128kbps
or less, with mono WAV files.
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7. Q: I can't decode
some MP3 files, why? |
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A: Make sure that the file you are trying
to decode is a standard MP3 file. MP3 files with Variable Bitrate are not supported
by Ultimate Encoder.
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